MEET FRANK OSHANUGOR
By Rossie Tam-West
Christmas, with its attendant jollity, is about to come early for subscribers of Smile Communications, as the company has activated an effective plan to make every weekend from now until 31st December, 2021, exciting and memorable.
In a statement on Friday, Smile’s Media Consultants (Compact Communications Limited) said “The offer; Double Data Weekend (SuperFast internet from Friday – Sunday), will ensure that when customers use the MySmile App from Friday to Sunday to recharge their Bigga plan, they get 100% BONUS data that is valid for 14 days. With the 100% BONUS data, customers are assured of more connection time on the Smile network.
The statement explained that “Bigga plans with 30 days’ validity come in various options however the applicable ones for this particular offer are the 15GB (N5,000), 20GB (N6,000), 30GB (N8,000), 40GB (N10,000), 60GB (N13,500), 75GB (N15,000) and 100GB (N18,000) data plans.”
The Chief Marketing Officer, Smile Nigeria, Abdul Hafeez noted that the offer is principally for Smile customers who have downloaded the MySmile App, and are recharging their data plans through it.
He disclosed that the three basic requirements of Where, How, and When entails; Having the downloaded MySmile App; Subscribing through the MySmile App for the N5,000 and above Bigga plans; and Doing so during the weekend days of Friday to Sunday respectively. All these, he shared, are geared at delighting Smile customers.
“Customers”, Hafeez reiterated, “are at the center of everything we do, and with this in mind, we created easy-to-use channels for you to manage and use your Smile services and engage with us”.
He enjoined Smile customers to empower themselves more by installing the MySmile App on their Android and iOS mobile phones as with the MySmile App, customers can manage their Smile services wherever and whenever they want.
Among the Smile services available on the MySmile App are Recharging Airtime, Data and Voice services; Sharing Data and Airtime; Redeeming Airtime vouchers as well as Checking balances for Data, Voice, SMS, and Airtime service.
Others are Checking history of usage, purchases, and shares of Data, Voice, and Airtime; Viewing personal information and KYC status; Updating NIN in one easy step as required by regulations; Connecting with Smile on all Social Media platforms with one click and Chatting with a Smile Customer Care consultant whenever you need to.
The MySmile App is a free App that can be downloaded on any Android or iOS mobile phone. Customers can log into the MySmile App, using the same credential as they use to access the MySmile Portal (SmileNumber/Username and Password).
Customers who need more information on the offer have been requested to contact: Winifred Adasu, the
Media Relations Executive at Compact Communications Limited located at 28 Remi Fani-Kayode Avenue,
Lagos. She can also be reached on +234 (0) 7048863566
Email: [email protected]