Opay May Lose Customers As Money Allegedly Disappear From Their Account

By Frank Oshanugor

All did not go well with some customers of popular financial tech giant, Opay, yesterday Friday, 12th of July, 2024 following the sudden disappearance of funds from their accounts without trace.

Atlanticnewsonline gathered from a good number of them, that they tried to transfer money but due to technical issues, the payment failed and instead of seeing the funds in their accounts, they were debited and didn’t get any receipt for the debit.

One of them who spoke on the basis of anonymity said it was surprising to see that money could leave one’s account without any form of receipt or proof that money was sent on Opay; a fintech company known for utmost transparency and speed when it comes to transferring or receiving funds.

‘’I was surprised last night when I tried to send money to someone through my opay but it seems network was bad and the message I received was payment failed. I tried thrice to send the money but I kept on receiving the same message so when I decided to check my balance, I realized I had been debited. I called the recipient to check his account incase the money has gotten to him but he didn’t receive it. To further prove that I had been debited, I checked my transaction history but didn’t find anything to say the money has been sent or failed, it was like a movie.’’

Our investigation further
revealed that thousands of Opay customers faced the same issue last night. The fintech company trended yesterday following the complains of several customers.